Privacy Policy

1. Who We Are

The Puerto Galera Pass is the official tourist registration and verification service operated by or on behalf of the Local Government Unit (LGU) of the Municipality of Puerto Galera, Province of Oriental Mindoro (the "Municipality"). The Municipality acts as the personal information controller for the data collected through this Service.

2. Information We Collect

We may collect the following personal information when you register:

• Full name and nationality of each traveler;
• Email address and contact number;
• Residential or home address;
• Travel details such as arrival and departure dates, accommodation, and purpose of visit;
• Identification or supporting documents submitted for verification; and
• Payment reference details where tourism fees apply.

We may also collect limited technical information (such as device and browser data) to operate and secure the Service.

3. How We Use Your Information

Your personal data is processed to:

• Register and verify travelers and issue digital travel passes and QR codes;
• Facilitate the collection of applicable tourism-related fees;
• Support tourism management, safety, security, and emergency response in the locality;
• Generate anonymized or aggregated statistics for planning and reporting; and
• Comply with legal, regulatory, and public-health obligations.

4. Legal Basis for Processing

We process your personal data based on your consent, the performance of a public function or mandate of the Municipality, compliance with legal obligations, and legitimate interests relating to tourism administration and public safety, consistent with the Data Privacy Act of 2012 and its implementing rules.

5. Sharing and Disclosure

We may share your information only when necessary with:

• Authorized offices and personnel of the Municipality and its tourism agencies;
• National government agencies where required by law;
• Accredited service providers who help operate the Service (such as payment and hosting providers), under confidentiality obligations; and
• Law enforcement or authorities where lawfully required.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, to comply with legal and audit requirements, and for legitimate tourism-management purposes. When no longer needed, data is securely deleted, anonymized, or disposed of.

7. Data Security

We implement reasonable organizational, physical, and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed about the processing of your personal data;
• Access and obtain a copy of your data;
• Request correction of inaccurate or outdated data;
• Object to or withdraw consent for certain processing;
• Request deletion or blocking of your data, subject to legal limits; and
• Lodge a complaint with the National Privacy Commission.

9. Cookies and Technical Data

The Service may use essential cookies and similar technologies to keep the site secure and functional. These are used to support your session and are not used to track you across unrelated websites.

10. Children's Privacy

Information about minors is only collected when submitted by a parent, guardian, or authorized adult during travel registration, and is handled with the same protections described in this Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above indicates when it was last revised. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact the Municipal Tourism Office or the Data Protection Officer of the Municipality of Puerto Galera through the official channels of the Local Government Unit of Puerto Galera.